Shipping policy

Shipping Policy

Processing time
Orders are processed within 1-3 business days after payment confirmation.

Delivery times
We ship across the EU. Estimated delivery time is 9-15 business days depending on your location.

Free shipping
We offer free shipping on all orders over €20 within the EU.

Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Delays
Delivery times are estimates and may vary due to customs, public holidays, or courier delays. We are not responsible for delays outside our control.

Lost or damaged packages
If your order arrives damaged or is lost in transit, please contact us at hello@themoderndenstore.com with your order number and a photo where applicable. We will resolve the issue as quickly as possible.

Contact
Questions about your order? Email us at hello@themoderndenstore.com